Responding to the rapidly changing landscape of B2C selling channels, MD Logistics has developed an Omni-Channel Logistics division. Through this division, we are able to offer complete shipping, logistics and distribution solutions, no matter what the sales channel. Omni-channel logistics enables customers to be everywhere, and everything, to both retail and wholesale customers, while experiencing the following:
- Consistent customer experience – the same stylish experience in web, mobile and retail channels
- Connectivity – with all parts of your e-Commerce system communicating seamlessly
- Visibility – to track inventory and availability in real time
- Flexibility – to dynamically schedule deliveries and select shipment methods
- Delivery – direct to your customer, with integrated back-end tracking and reporting
- Seamless internal integration – online orders and returns are managed smoothly alongside existing retail channels