Supply Chain News
How to Deliver Exceptional CX in the Wake of the Pandemic
July 28, 2021
The customer experience (CX) landscape has changed dramatically over the last year as pandemic-induced lockdowns and social distancing pushed many consumers to try new technologies and experiences, such as click and collect, proximity payments, and augmented reality (AR). In our recent report, “Ecommerce and Retail Full Article
Flexing Labor Practices to Respond to Supply Chain Disruptions
July 23, 2021
Background There are a myriad of things that could happen to disrupt the flow of the supply chain. The COVID-19 pandemic was one of those disruptions that transformed the world and forever altered the way in which supply chain's, everywhere, operate. One of the many Full Article
The Complex Choreography of Supply Chain Resilience
July 13, 2021
Vision, culture, process and tech must all come together. The magic formula for digital transformation in manufacturing involves the successful convergence of vision, culture, people, processes, and technology. Vison and culture must be joined at the hip when companies undergo a major metamorphosis like transitioning Full Article
How Intelligent Fulfillment Helps Meet Consumer Demands
July 1, 2021
Increasing demand for next-day and same-day delivery is forcing companies to adopt new strategies and restructure traditional methods to compete with the rapidly changing landscape. Legacy companies are being challenged by upstarts who have harnessed the immense power of technology. How can you evolve from surviving to Full Article
COVID-19 and Pharmaceutical Serialization: One Year Later
June 25, 2021
Despite significant challenges caused by COVID-19 disruptions, the pharmaceutical track-and-trace sector has made strides in three areas to help secure the global supply chain now and well into the future. The global business community has had little to celebrate recently. The effects of COVID-19, blended Full Article