Supply Chain News

    customer experience predictions

    Customer Service And Customer Experience Predictions For 2020

    January 3, 2020

    It’s that time of year when industry experts predict what’s coming in the year ahead. I’ve seen some interesting ideas from some of my fellow Forbes contributors. I don’t want to be left out, so here are a half-dozen of my own predictions for 2020: Full Article
    Mark Sell

    A Letter from President & CEO, Mark Sell

    December 31, 2019

    Dear friends and valued partners, It’s hard to believe 2019 is coming to a close. Another year down and I can’t help but think of how our world continues to evolve, as technology influences industry trends. Many of the same trends that I spoke to Full Article
    Sustainable supply chain

    2020 Will Be The Year Of Sustainable Business: Here’s Why

    December 13, 2019

    As the start of a new decade peers over the horizon, many business leaders will be looking back on how much has changed over the last ten years. The smartphone has transformed everything, AI and automation have begun to take hold, Brexit and wider geopolitics Full Article
    Supply chain myths

    5 Supply Chain Myths–Busted

    December 4, 2019

    Whether you have established your career or are just starting out in supply chain management, you'll come up against persistent misconceptions. Inbound Logistics puts five of the most common myths to the test. More to the Story: Like any industry segment, the supply chain offers Full Article
    Retail Supply Chain

    The Retail Revolution: Five Key Components to Winning Customers

    November 19, 2019

    The world has never experienced a single marketplace where shoppers from anywhere in the world can buy from any vendor in the world, until today.  This single characteristic has fundamentally changed the complexion of how retail operates. Early vendors knew their customers and provided products Full Article
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