The store becomes a key part of omnichannel shopping and fulfillment experience. Retailers and even modern, digitally native brands are recognizing this. Read the full article…
Research shows that companies who digitally transform their supply chains will be leaders within their industries. Where are you in your transformational journey, and what are the key technologies that can help you digitize your supply chain? Read the full article…
As the retail landscape continues to change and evolve, retailers are now revisiting RFID as a way to improve in-store inventory accuracy and customer experience. Read the full article…
Consumers today judge businesses on many things beyond product performance. Unboxing, for example, is now part of a consumer’s everyday experience. That means daily opportunities for your brand to make a positive impression. Read the full article…
More and more people are turning to their smartphones to jump start their day. Because of this, mobile apps should be an integral part of your omnichannel strategy. Read the full article…
With more and more consumers turning to their mobile devices for help in making purchases, studies show that consumers who use mobile apps make more frequent purchases, spend less per transaction, and return items more often than those who don’t. Read the full article…
A recent survey shows, one-third of consumers will abandon a retailer for shipping a single wrong item. During the 2016 holiday shopping season, shoppers held online retailers to heightened expectations for swift and error-free delivery. Read the full article…
Omnichannel is here to stay. Companies, both large and small, are implementing an omnichannel strategy to create a more rounded customer experience. Here are six reasons why you should be thinking about incorporating an omnichannel strategy. Read the full article…
Businesses today are seeing their traditional supply chain practices disrupted by the Internet of Things (IoT), 3D printing, implantable technology, connected homes, automated workforces, smart decision support systems, robotics and more. And in today’s tech-savvy, Uberized and Amazon-impacted world, consumers are increasingly demanding a personalized, consistent and seamless experience across retail, online and mobile, requiring companies to rethink their supply chains. Read the full article…
One of the things Gennette plans to do is make Macy’s a “significantly different retailer” in the future in the way the company operates and its approach to the marketplace. “Customer shopping preferences and patterns are evolving rapidly,” Jim Sluzewski, Senior VP of Corporate Communications & External Affairs, told Loyalty360. “Today, we are doing more work than ever on data analytics to understand this evolution and ensure we are well positioned to serve customer needs in both the short- and long-term. Read the full article…
