The customer experience (CX) landscape has changed dramatically over the last year as pandemic-induced lockdowns and social distancing pushed many consumers to try new technologies and experiences, such as click and collect, proximity payments, and augmented reality (AR). Read the full article…
Despite significant challenges caused by COVID-19 disruptions, the pharmaceutical track-and-trace sector has made strides in three areas to help secure the global supply chain now and well into the future. Read the full article…
The advent of the global economy transformed the way we purchase goods. The COVID-19 pandemic forever altered the way in which supply chains operate. Now, a year later, logistics professionals around the world are making changes to their business plans, re-engineering their global supply chain to ensure future interruptions won’t result in stock-outs of critical product. Read the full article…
While the biggest issue for 2021 remains the rollout of a viable vaccine, the manufacturing industry is looking to re-invent itself in preparation for the remainder of the twenties. Read the full article…
2020 was a year of reaction and evolution as we responded to the COVID-19 pandemic. Even though the pandemic consumed most of our year, there were a number of other exciting events that made our 2020. Read the full article…
Despite 2020’s supply chain challenges, many of the world’s leading corporations are doubling down on carbon reduction and environmental, social & governance (ESG) commitments—and supply chains are a big part of the equation. Here are seven global trends that point to post-COVID changes with potential to better position enterprises for greater environmental sustainability. Read the full article…
eCommerce is up significantly year over year as the pandemic has increased the desire of shoppers to shop safely from home. What will last mile delivery look like post-coronavirus? Read the full article…
COVID-19 is doing more than changing the way we do business — it’s pulling the curtains back on pharmaceutical sourcing strategies and revealing their complexities. Read the full article…
The retail supply chain has shifted from physical stores to online channels as nonessential businesses have closed and Americans self-isolate under stay-at-home orders. Read the full article…
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