Is a new eCommerce fulfillment center the right choice for you? Here’s a checklist to evaluate both existing and potential new ecommerce facilities. Read the full article…
The omnichannel age is here. Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels. Read the full article…
Since online shopping became a reality, retail has become increasingly digital and internet-driven. Bricks and mortar stores have adopted elements of the online experience to encourage us to continue visiting them, and also played to the strengths that in-person experiences can offer, such as more personal levels of service. Read the full article…
It’s no secret that consumer expectations coupled with the rise of e-commerce have caused disruptions throughout the supply chain. Warehouses and distribution centers are no exception. Read the full article…
According to Forrester Research, the adoption of e-commerce solutions is accelerating, driven by the advantages offered by omnichannel strategies. However, omnichannel solutions are still plagued by supply chain inefficiencies that can reduce value and hamper productivity. Take, for example, the returns management process, where defined methodologies for handling customer returns have become high-touch processes that can introduce delays, inefficiencies and mistakes — all of which can impact the bottom line while also affecting the relationship with the customer. Read the full article…
As with anything, the introduction of new channels not only introduces more risk of fraud, but also greater challenges in obtaining omnichannel visibility across all points of customer interaction. Read the full article…
Research shows that companies who digitally transform their supply chains will be leaders within their industries. Where are you in your transformational journey, and what are the key technologies that can help you digitize your supply chain? Read the full article…
In the days before Amazon, remote purchasing meant sending away for goods listed in mail order catalogs and waiting months for delivery. It was likely customers would have forgotten all about their orders by the time the purchases arrived. Times have changed and now the shape of eCommmerce has changed and so has the speed. Read the full article…
Are you doing everything ward off a cyber attack? Here’s what you need to know to keep supply chain cyber security your priority for the rest of 2018.. Read the full article…
Each year it seems as though the ramp-up to holiday season starts earlier for merchants, as they truly understand the impact that strong (or poor) seasonal performance can have on their bottom line. Survey’s show 69% of both in-store and online sales during the holidays went to omnichannel retailers. That’s a reminder for all merchants to dedicate time pre-holidays to implement ways to engage with and sell to consumers through physical and digital channels. Read the full article…
